A charge imposed by platforms like Airbnb and VRBO to guests or hosts (or both) to cover the cost of using their platform and services.
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Insurance or security deposit coverage that protects hosts from financial losses due to accidental or intentional damage caused by guests to the…
Amenities offered in a short-term rental property that are designed for the use of multiple guests, such as a pool, hot tub,…
The intentional crafting of every touchpoint in the guest journey, from pre-booking to checkout, to create a positive, memorable, and personalized stay.
Personalized check-in services where a host or representative physically greets guests upon arrival, provides property tours, and answers questions.