Platforms like Airbnb and VRBO that allow guests to leave public reviews and ratings based on their stay experience.
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Using pre-written messages to streamline guest communication, often customized for specific inquiries or situations, enhancing efficiency in guest relations.
The segment of the short-term rental market that caters to travelers seeking a blend of rural tranquility and urban convenience, often located…
A set of guidelines and restrictions communicated to guests before booking to ensure a safe and respectful environment for both guests and…
Refers to the overall experience a guest has when first interacting with a short-term rental platform or property listing, encompassing ease of…