Marketing strategy where existing guests are incentivized to refer new guests, often through discounts or credits.
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Utilizing historical data, market trends, and booking patterns to project future revenue and inform pricing and investment decisions.
A type of insurance that protects travelers and hosts from financial losses due to unexpected events, such as trip cancellations, medical emergencies,…
Software or platforms that automate guest communication, such as sending check-in instructions, answering frequently asked questions, and providing local recommendations.
The automated process of updating calendar availability, rates, and booking details across multiple OTAs in real-time to prevent double bookings.