The process of handling inquiries from potential guests, providing accurate quotes for their desired dates and party size, and managing those quotes through acceptance or decline.
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Creating a comprehensive knowledge base within Zendesk to provide self-service support to guests, addressing frequently asked questions and resolving issues efficiently.
Tools and strategies used to automate tasks related to short-term rental management, such as guest communication, booking management, and cleaning schedules.
A comprehensive list of tasks and inspections to ensure a property is properly prepared and equipped for incoming guests.
A coastal city in South Africa, formerly known as Port Elizabeth, offering a unique destination for short-term rentals with attractions like beaches,…