Surveys or forms used to gather feedback from guests about their stay at a vacation rental, covering aspects like cleanliness, amenities, communication, and overall experience.
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The practice of tailoring communication with guests to their individual needs and preferences, fostering a more positive and engaging experience throughout their…
Timely and thorough responses provided by hosts to inquiries from potential guests about the listing or booking process.
An abbreviation for “Short-Term Vacation Network,” it encompasses the interconnected web of online platforms, property managers, service providers, and resources that facilitate…
A one-time charge added to the reservation to cover the cost of cleaning the property between guest stays.