The overall experience of a guest staying at a vacation rental property, encompassing all aspects of their stay from pre-arrival to post-departure.
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Providing toiletries, candles, or diffusers with pleasant scents to enhance the guest experience and create a welcoming atmosphere.
The process of researching, organizing, and booking activities and experiences for guests during their stay, often provided as an additional service by…
A humorous term for a problematic guest who disregards house rules, causes damage, or leaves negative reviews.
The perception of reliability, honesty, and integrity associated with a vacation rental host or property, based on factors such as reviews, communication,…