Effective and timely communication with guests before, during, and after their stay at a vacation rental property, including booking confirmations, check-in instructions, and post-stay feedback.
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A documented procedure outlining how guest complaints, issues, or emergencies are handled and escalated within a short-term rental business.
Nha Trang is known for its fresh seafood, which could be a selling point for short-term rentals with kitchens or proximity to…
Tailoring guest experiences by suggesting local attractions, restaurants, or activities based on their preferences or past booking behavior.
A pricing strategy where the price of a short-term rental approaches a certain level as the booking date gets closer. This strategy…