The process of managing and tracking the redemption of vouchers or coupons offered by short-term rental businesses, ensuring proper validation, accounting, and customer satisfaction.
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A mobile application designed for guests to manage their bookings, access property information, and communicate with hosts.
Responding to guest inquiries, concerns, or feedback with understanding, empathy, and a genuine desire to provide assistance and resolve any issues effectively.
Collaborating with local businesses, tour operators, and service providers to offer guests exclusive discounts, curated experiences, and enhance their stay.
A comprehensive assessment of a rental property’s condition, cleanliness, and functionality, typically conducted before and after each guest stay.