Software and platforms designed to capture, analyze, and manage customer feedback from various sources like reviews, surveys, and social media, helping short-term rental businesses understand and address guest needs.
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Drawing inspiration from the Ojibwe cultural values of respect, generosity, and hospitality, this term represents a hosting style that prioritizes warmth, cultural…
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A check-in process where guests meet the host or a representative at a location other than the rental property, such as a…
A reservation made directly through a host’s website or booking platform, bypassing third-party listing sites like Airbnb or VRBO. Direct bookings can…