A structured approach to systematically collecting, analyzing, and acting on customer feedback to improve products, services, and the overall customer experience within a short-term rental business.
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A pricing option offered by some hosts that allows guests to book a short-term rental for a portion of the day, typically…
A safety device used to put out small fires, required in most short-term rentals to meet fire safety regulations.
A document signed by a guest that releases the host from liability for any damages or injuries that occur on the property…
A measure of the profitability of a rental property, calculated by dividing the annual net income by the total investment and expressing…