A structured approach to systematically collecting, analyzing, and acting on customer feedback to improve products, services, and the overall customer experience within a short-term rental business.
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An exclamation often used in guest reviews to express delight or amazement with a short-term rental experience.
A credit card company often accepted for payment on platforms like Airbnb and VRBO, offering purchase protection and rewards programs.
A physical or digital collection of information provided to guests upon arrival, containing details about the property, house rules, local recommendations, and…
Crafting compelling and engaging descriptions for short-term rental listings that highlight unique features, amenities, and benefits to attract potential guests.