Structured and unstructured data gathered from various touchpoints that reflect guest feedback, preferences, and sentiments about a short-term rental experience.
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A branch of artificial intelligence (AI) that enables computers to understand, interpret, and generate human language, used in chatbots and virtual assistants…
Providing comprehensive training to virtual assistants on specific tasks related to short-term rental management, ensuring efficiency and consistency.
A comprehensive guide provided to guests upon arrival, containing information about the property, amenities, house rules, local recommendations, and emergency contacts.
Detailed information provided to guests about how to access the property upon arrival, including check-in procedures, key codes, and any special instructions.