A business strategy focused on understanding and prioritizing the needs and expectations of customers. In the context of short-term rentals, VoC involves actively collecting and analyzing guest feedback to improve the overall rental experience.
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Managing guest communications across multiple platforms, such as Airbnb, VRBO, and direct bookings, using tools that centralize messaging for efficiency.
Refers to the fluctuations or variations in demand for short-term rentals due to seasonality, events, or other market factors.
The use of data and statistical techniques to forecast future trends in the short-term rental market, such as demand fluctuations, pricing patterns,…
A set of rules or calculations used by software to automatically adjust rental prices based on factors like demand, competition, and time…