A business strategy focused on understanding and prioritizing the needs and expectations of customers. In the context of short-term rentals, VoC involves actively collecting and analyzing guest feedback to improve the overall rental experience.
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An online classifieds platform that can be used to advertise short-term rentals, particularly for local or budget-conscious travelers.
The feeling of safety, security, and well-being that guests experience in a short-term rental, influenced by factors like cleanliness, communication, and host…
Providing a well-curated selection of amenities that cater to the needs and preferences of the target guest demographic, enhancing their stay and…
The broader economic ecosystem encompassing short-term rental platforms, property management services, and related businesses that facilitate home sharing.