The process of addressing negative reviews from guests in a professional and constructive manner to mitigate damage to reputation and demonstrate responsiveness.
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The number of consecutive nights a guest books and stays at a short-term rental property.
The service of arranging and managing bookings for local tours, activities, and experiences for short-term rental guests.
A business model where a third-party company manages short-term rental properties on behalf of the owner, handling tasks like listing creation, guest…
The improper disposal of hazardous or regulated substances, such as chemicals or waste, on a short-term rental property, which can result in…