The process of addressing negative reviews from guests in a professional and constructive manner to mitigate damage to reputation and demonstrate responsiveness.
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The process of simplifying and automating tasks related to managing a short-term rental, such as guest communication, cleaning, and maintenance, to improve…
The shortest allowable booking duration for a rental property, set by the host to manage availability and optimize pricing.
A small token of appreciation offered to guests upon arrival at a short-term rental, such as a bottle of wine, local snacks,…
Providing guests with information and options for environmentally friendly transportation, such as bicycles, public transit, or electric vehicle charging stations.