The process of addressing negative reviews from guests in a professional and constructive manner to mitigate damage to reputation and demonstrate responsiveness.
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Refers to the seamless integration between a property management system (PMS) and online travel agents (OTAs) like Airbnb and VRBO, enabling real-time…
A comprehensive plan for launching a new short-term rental property, including optimizing the listing, setting competitive pricing, and promoting it to attract…
Recurring patterns and shifts in the short-term rental market, such as peak travel seasons, emerging destinations, and evolving guest preferences.
The process of tracking and managing available dates for short-term rentals across multiple platforms like Airbnb and VRBO, often using specialized software…