The process of addressing negative reviews from guests in a professional and constructive manner to mitigate damage to reputation and demonstrate responsiveness.
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The process of improving the exterior appearance of a short-term rental property to attract potential guests, including landscaping, exterior lighting, and general…
The proximity of a short-term rental property to public transportation options like bus stops, train stations, or subway stations.
Airbnb listings that serve as exemplary models for others in terms of quality, presentation, and guest experience. These listings often receive high…
Refers to the kind of lock used to secure a short-term rental property, such as keyless entry, smart locks, or traditional lock…