Pre-written messages used to communicate efficiently with guests, covering common inquiries, booking confirmations, check-in instructions, and more.
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The concept of aligning guest preferences and property attributes for optimal guest satisfaction and positive reviews.
A strategic planning tool used to identify the Strengths, Weaknesses, Opportunities, and Threats of a vacation rental business.
A measure of the profitability of a short-term rental property, calculated as the annual rental income divided by the property value, expressed…
The practice of strategically designing and managing all aspects of a guest’s stay to create a positive and memorable experience.