The platform or tool used by hosts and guests to communicate with each other before, during, and after a booking, typically within the Airbnb or VRBO platform.
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Thorough cleaning, inspections, and any necessary repairs or updates conducted at the end of the year to prepare a short-term rental property…
The proactive practice of shaping guest perceptions and online reputation through positive reviews, prompt communication, and addressing concerns.
Offering guests the flexibility to check in at any time of day or night, typically through self-check-in processes or keyless entry systems.
A situation where a guest’s arrival and check-in time at a short-term rental is postponed due to unforeseen circumstances, such as cleaning…