An arrangement allowing guests to check out of a rental property later than the standard check-out time, often for an additional fee or upon request.
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An atom in a highly excited state, with an electron in a very high energy level.
Implementing systems and strategies for collecting, analyzing, and responding to guest feedback effectively.
A pricing strategy that adjusts nightly rates based on real-time factors like demand, seasonality, and competitor pricing.
The process of securely transferring keys or access information to guests upon their arrival and retrieving them upon their departure.