The process of visually outlining the steps a guest takes from initial awareness of a rental property to booking, their stay, and beyond, focusing on optimizing each touchpoint for a positive guest experience.
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A method of evaluating the ease of use and effectiveness of a short-term rental listing website or app by observing potential guests…
Establishing clear and accessible communication channels (e.g., messaging platforms, phone calls) for guests to reach the host or property manager.
An estimate of the potential income a short-term rental property could generate over a specific period, based on factors like historical data,…