The process of visually outlining the steps a guest takes from initial awareness of a rental property to booking, their stay, and beyond, focusing on optimizing each touchpoint for a positive guest experience.
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An electronic document or app providing guests with essential information about the property, amenities, house rules, and local recommendations.
An online platform or marketplace specifically designed for short-term rental hosts to sell additional products or services to their guests.
Connecting short-term rental calendars with local event schedules to provide guests with information about upcoming events, festivals, and activities during their stay.
A fun and active experience that hosts can recommend to guests staying near beaches or coastal areas.