The overall attractiveness of a rental property in photos and videos, influencing booking decisions.
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An electronic or smart lock system that allows for keyless entry and remote access control, often used for secure and convenient guest…
The process of monitoring, responding to, and managing guest reviews and feedback across various platforms to improve guest satisfaction and online reputation.
Short for “Short-Term Vacation Survey Score,” it represents the numerical rating or score derived from guest feedback collected through post-stay surveys, providing…
A branch of artificial intelligence (AI) that enables computers to understand, interpret, and generate human language, used in chatbots and virtual assistants…