The online representation of a short-term rental host on platforms like Airbnb and VRBO, showcasing their profile picture, bio, hosting experience, guest reviews, and other relevant information that builds trust and attracts potential guests.
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The use of software to automate communication with guests, such as sending booking confirmations, check-in instructions, and responding to frequently asked questions.
Proactively anticipating and fulfilling guest needs before they arise, going beyond expectations to create a memorable experience.
Establishing a clear and fair policy for handling accidental damages, outlining procedures for reporting, assessing, and addressing the situation while maintaining positive…
A compelling and informative description of a short-term rental property that highlights its best features, amenities, and benefits to attract potential guests…