Protection programs offered by short-term rental platforms like Airbnb and VRBO that provide financial coverage to hosts in case of guest damages, property theft, or liability claims, supplementing traditional insurance policies.
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Specialized training and certification programs for staff responsible for the safety and supervision of guests using pools, hot tubs, or other water…
Embodies the spirit of welcoming guests with warmth, providing exceptional service, and going above and beyond to ensure a positive and memorable…
A staffing strategy where employees in a short-term rental business are periodically shifted between different tasks or roles to enhance skill diversity…
The responsibility of the host to address any necessary repairs or maintenance issues that arise during a guest’s stay, ensuring a comfortable…