Security measures and equipment installed in a short-term rental to ensure the safety and well-being of guests, including smoke detectors, carbon monoxide detectors, fire extinguishers, security cameras, and first-aid kits.
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Strategies and efforts aimed at providing guests with a positive and memorable stay, from pre-arrival to post-departure.
The use of software to automate communication with guests, such as booking confirmations, check-in instructions, and post-stay reviews.
Understanding and respecting the preferred communication channels and styles of individual guests, enhancing guest satisfaction and fostering positive interactions.
Data that guests willingly and proactively share with hosts, such as preferences and interests, to enhance their stay experience.