A comprehensive resource provided to guests, typically in digital or printed format, containing essential information about the property, amenities, house rules, local recommendations, and emergency contacts.
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Refers to a situation where the number of short-term rental listings in a specific market becomes excessively high, potentially leading to increased…
The overall experience a guest has while staying at a short-term rental, encompassing everything from booking to check-out.
A term for a host known for providing a consistently high-quality guest experience across all areas of their short-term rental operation.
A legally binding contract between a property owner and a property manager that outlines the terms and conditions of their business relationship.