The overall impression and satisfaction a guest has with their stay, influenced by factors like property condition, amenities, communication, and ease of booking.
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Refers to instances where a property appears occupied on a short-term rental platform despite being actually vacant, often employed to manipulate search…
Efficiently managing laundry services between guest stays, ensuring fresh linens and towels are readily available for incoming guests.
Short-term rental properties that prioritize sustainability and environmental responsibility by implementing practices like energy-efficient appliances, water conservation measures, and waste reduction initiatives.
A detailed questionnaire sent to guests after their stay to gather specific feedback on their experience, property amenities, and areas for improvement.