The process of gathering reviews, ratings, and comments from guests after their stay to improve future guest experiences.
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An “Ojalá Review Response” is a thoughtful and personalized response to a positive guest review, expressing gratitude for their kind words and…
A safety device mandatory in most short-term rentals that detects the presence of carbon monoxide, a colorless, odorless gas.
A reservation made directly through a host’s website or personal channels, bypassing third-party platforms and their associated fees.