The process of gathering reviews, ratings, and comments from guests after their stay to improve future guest experiences.
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The concept that 80% of guest communication issues in short-term rentals can be addressed with 20% of commonly prepared responses or automated…
Providing guests with a dedicated non-emergency contact number for any questions or assistance they may need during their stay, ensuring a smooth…
The process of a guest booking a property directly through the host’s website or other channels, bypassing third-party platforms.
Linens, including bedding and towels, that have been certified by the Oeko-Tex Standard 100, ensuring they are free from harmful substances and…