The steps involved in confirming the identity and legitimacy of both hosts and guests on short-term rental platforms.
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Providing guests with information and recommendations about local attractions, events, restaurants, and experiences that immerse them in the surrounding culture.
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A stand-alone residential property intended for occupation by one family, often a popular choice for short-term rentals.
Utilizing Zendesk, a customer service platform, to manage guest inquiries, automate responses, and resolve issues efficiently for a seamless guest experience.