The process of managing interactions and relationships with vendors that provide services for short-term rentals, such as cleaning, maintenance, or property management.
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Utilizing Zoom or similar video conferencing platforms to facilitate personalized communication with guests, such as providing virtual check-ins, answering questions, and offering…
A specialized type of insurance that covers property damage caused by tsunamis, often required for coastal properties listed on short-term rental platforms.
Proactive communication initiated by a host or property manager to guests, such as pre-arrival instructions, local recommendations, and follow-up messages.
A service offered by some short-term rental hosts where guests can leave their luggage before check-in or after check-out.