The process of sourcing, vetting, and managing contractors and service providers for cleaning, maintenance, and other property needs.
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A Polish phrase meaning “a stone’s throw away,” highlighting the importance of emphasizing proximity to attractions, amenities, and transportation hubs in short-term…
Monitoring, responding to, and managing guest reviews on platforms like Airbnb and VRBO to maintain a positive reputation.
Local service providers, such as cleaners, maintenance professionals, or tour operators, who have been recommended or vetted by previous guests or the…
The process of visualizing the guest experience from pre-booking to post-stay, identifying touchpoints and opportunities for improvement in short-term rental hosting.