A refundable amount collected from guests before their stay to cover potential damages or violations of house rules.
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The level of involvement and interaction a host has with the local community, including respecting local regulations, supporting local businesses, and fostering…
A record of all interactions and communications with guests, including inquiries, booking confirmations, and issue resolutions.
The collection, transportation, and disposal of garbage and recycling generated at a short-term rental property, ensuring proper hygiene and environmental responsibility.
Structured and unstructured data gathered from various touchpoints that reflect guest feedback, preferences, and sentiments about a short-term rental experience.