Understanding and respecting the preferred communication channels and styles of individual guests, enhancing guest satisfaction and fostering positive interactions.
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The process and effectiveness of a host in addressing and resolving guest complaints or issues that may arise during a stay, aiming…
Refers to the different styles of photography used to showcase short-term rental properties, including professional real estate photography, lifestyle photography, and aerial…
The percentage of time a rental property is booked over a specific period, indicating its popularity and revenue potential.
A booking request that is placed on hold until the host has a chance to review and accept or decline it, often…