The initial impression and ease of access guests experience upon arrival at a short-term rental, influenced by factors like communication, keyless entry, and welcome amenities.
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The process of comparing a short-term rental business’s performance against industry best practices and competitors to identify areas for improvement.
Digital checklists used by hosts or cleaning services to ensure consistent cleaning standards and track cleaning tasks for each turnover.
Customizing the guest experience to align with the preferences and expectations of the defined target market, creating memorable and personalized stays.
Clearly communicating the benefits and value that guests will receive from specific property features and amenities.