The proactive monitoring, analysis, and response to guest reviews across various platforms to improve reputation, build trust, and attract future bookings.
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The practice of analyzing data and adjusting pricing to maximize revenue from a short-term rental property.
Creating pre-written messages for common guest inquiries and communication points to ensure consistent, professional, and efficient communication throughout the guest journey.
The use of software and tools to automate repetitive tasks in the short-term rental management process, such as guest communication, booking management,…
The percentage of property views or inquiries that convert into actual bookings, indicating the effectiveness of marketing and listing optimization efforts.