Understanding and adapting to guests’ preferred communication channels and frequency, whether it’s through messaging apps, email, or phone calls, while respecting their boundaries.
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A situation where a guest’s arrival and check-in time at a short-term rental is postponed due to unforeseen circumstances, such as cleaning…
Security measures implemented by the host to ensure the safety and well-being of guests, such as smoke detectors, carbon monoxide detectors, and…
The charges imposed by short-term rental platforms like Airbnb and VRBO for using their services, typically a percentage of each booking.
Actively monitoring and responding to guest reviews, using feedback to improve the rental experience and address any issues promptly.