Implementing safety features and protocols to ensure the well-being of guests, such as providing first-aid kits, fire extinguishers, and clear emergency exit plans.
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The expected depreciation of a property and its furnishings due to normal use over time, which is a factor to consider in…
The ongoing interaction between hosts/property managers and their guests, encompassing pre-arrival information, check-in instructions, during-stay support, and post-stay feedback.
A key performance indicator (KPI) in the hospitality industry, calculated by dividing the total revenue generated from bookings by the number of…
The process of finding and acquiring suitable properties to add to a vacation rental management portfolio.