Actively soliciting and responding to guest feedback to identify areas for improvement, enhance the guest experience, and build a positive reputation.
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The interaction and information exchange between hosts and guests before, during, and after a short-term rental booking.
The process of organizing, prioritizing, and tracking all tasks associated with managing a vacation rental, from guest communication to cleaning and maintenance.
The process by which platforms like Airbnb and VRBO enforce consequences for violations of their terms of service, such as unauthorized parties…
Marketing efforts aimed at promoting a specific destination to potential travelers, highlighting attractions and activities.