Exploring and implementing diverse income-generating opportunities beyond nightly rates, such as offering experiences, early check-in/late check-out options, or partnering with local businesses.
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Sending a structured survey to guests after their stay to gather detailed feedback on their experience, identify areas for improvement, and enhance…
The overall effectiveness and efficiency of a short-term rental business’s processes in consistently delivering high-quality guest experiences and achieving business objectives.
Strategies and tools used to manage interactions with guests, from initial inquiry to post-stay follow-up, aiming to build loyalty and positive relationships.
Developing effective communication protocols for interacting with guests before, during, and after their stay, using various channels like messaging apps and email.