Maintaining high standards of cleanliness and hygiene in the rental property, exceeding guest expectations and ensuring a comfortable stay.
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A cleaning standard for short-term rentals that prioritizes hygiene and sanitation, often exceeding typical cleaning protocols.
Dividing guests into distinct groups based on shared characteristics, such as demographics or travel purpose, to tailor marketing and services.
The assistance and communication provided to guests before, during, and after their stay, addressing any questions, concerns, or issues that may arise.
An exclamation often used in guest reviews to express delight or amazement with a short-term rental experience.