Promoting the rental property with a focus on the unique experiences and benefits it offers guests, highlighting positive reviews and user-generated content.
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A secure online service that processes payments from guests to hosts for short-term rental bookings. Payment gateways facilitate secure transactions, manage refunds,…
Refers to the use of security cameras and recordings as evidence in case of incidents or disputes involving guests or the property.
Information provided by the host about the surrounding area, including nearby attractions, restaurants, and transportation options.
A business strategy focused on understanding and prioritizing the needs and expectations of customers. In the context of short-term rentals, VoC involves…