Techniques and approaches hosts can use to address negative reviews, mitigate their impact, and potentially turn a negative experience into a positive one.
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Platforms and methods used for effective communication with guests, such as messaging apps, email, and phone calls.
A booking policy that allows guests to cancel their reservation and receive a full or partial refund within a specified timeframe, providing…
Platforms like Airbnb and VRBO that connect hosts with potential guests, providing a marketplace for listing and booking short-term rentals.
A liberal arts university in Atlanta, Georgia, known for its historic campus and proximity to popular tourist attractions. Hosting short-term rentals near…