Techniques and approaches hosts can use to address negative reviews, mitigate their impact, and potentially turn a negative experience into a positive one.
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The status of a listing when a guest has completed their stay but the host has not yet left a review.
Refers to a modern and sophisticated interior design aesthetic often employed in short-term rentals to enhance visual appeal, create a luxurious ambiance,…
A comprehensive guide co-created by property owners and co-hosts or property managers, providing guests with essential information about the short-term rental, local…
Dividing potential guests into distinct groups based on shared characteristics to tailor marketing and services effectively.