Being open and upfront with guests about expected utility consumption and any associated costs or guidelines for their stay.
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The overall impression and satisfaction a guest has during their stay at a short-term rental. It encompasses all aspects of the stay,…
A refundable amount collected by hosts to cover potential damages or losses that may occur during a guest’s stay.
A web analytics service that tracks and reports website traffic, often used by short-term rental owners to analyze listing performance and guest…
The process of collecting, analyzing, and responding to guest reviews and feedback to improve the rental experience and address any issues.