Relating to short-term rentals, UX encompasses all aspects of the guest’s interaction with the property listing, booking process, stay, and post-stay communication, aiming for a positive and seamless experience.
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Amenities provided within a short-term rental for guest leisure, such as board games, streaming services, books, or access to recreational equipment.
The ongoing interaction between hosts and guests throughout the booking process, including inquiries, booking confirmations, check-in instructions, and post-stay feedback.
Insurance or security measures in place to protect hosts from financial losses due to damages caused by guests or other unforeseen events.
The approximate time that a guest expects to arrive at the property, allowing hosts to prepare accordingly.