A design approach that prioritizes the needs, behaviors, and preferences of end-users (guests) throughout the entire short-term rental experience, from browsing listings to checking out.
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Insurance or security deposit policies that protect hosts from financial losses due to accidental or intentional damage caused by guests.
Effective and responsive communication with guests throughout their short-term rental experience, from pre-booking inquiries to post-stay feedback.
Tailoring the guest experience to individual preferences, such as providing local recommendations, welcome gifts, or accommodating special requests.
High-quality photographs that showcase the best features and amenities of a short-term rental property to attract potential guests and increase bookings.