The percentage of time a short-term rental property is booked over a specific period, often used as a key performance indicator (KPI) for rental success.
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Usage Rate
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Detailed instructions provided to guests on how to access the short-term rental property upon arrival, including key codes, lockbox information, or instructions…
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Maintaining clear and timely communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-ups, to ensure a positive experience and…
A voucher or gift certificate that can be redeemed for local experiences, tours, or activities, offered as an added perk for guests.