A method of evaluating the ease of use and effectiveness of a short-term rental listing website or app by observing potential guests as they attempt to complete tasks like browsing properties or making a booking.
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The ongoing interaction between hosts and guests throughout the booking process, stay, and post-stay period, facilitated through various platforms and channels.
Managing a variety of short-term rental properties with different locations, sizes, or price points to mitigate risks and potentially increase revenue.
The process of encouraging guests to leave positive reviews after their stay, often through follow-up communication and incentives.
Specific criteria that hosts and listings must meet to be listed on platforms like Airbnb and VRBO, such as safety standards, legal…