A request for maintenance or repair that requires immediate attention to address an issue that is impacting the habitability or safety of a short-term rental property.
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Going beyond basic amenities to provide thoughtful extras that enhance the guest experience, such as local snacks, board games, or personalized welcome…
Creating a memorable and positive experience for guests through thoughtful touches, personalized amenities, and seamless communication.
Using software or platform tools to automate guest communication, such as sending booking confirmations, check-in instructions, or post-stay reviews.
The use of technology to automate repetitive customer service tasks in short-term rental management, such as responding to frequently asked questions or…