The common characteristics of guests who book short-term rentals, such as age, gender, location, travel purpose, and booking behavior.
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A comprehensive cleaning and sanitation process for short-term rentals that goes above and beyond standard procedures, often emphasizing hygiene and guest safety.
A branch of artificial intelligence (AI) that enables computers to understand, interpret, and generate human language, used in chatbots and virtual assistants…
A status awarded to top-rated Airbnb hosts who consistently provide exceptional guest experiences and meet performance standards.
Feedback and insights gathered from guests through reviews, surveys, and other channels to understand their experiences.