A platform where both hosts and guests can provide feedback and ratings on their experiences, fostering transparency and accountability.
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A set of rules and recommendations for maintaining consistency in brand voice, tone, and style across all communication channels for a short-term…
The process of verifying the identity of guests booking a short-term rental to enhance security and prevent fraudulent bookings.
The overall effectiveness and impact of a short-term rental’s brand messaging in terms of clarity, consistency, relevance, and ability to resonate with…
The process of interacting with guests before, during, and after their stay. This includes answering inquiries, providing check-in instructions, addressing concerns, and…