A platform where both hosts and guests can provide feedback and ratings on their experiences, fostering transparency and accountability.
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An “Ojalá Moment” is a specific instance within a guest’s stay that creates a lasting positive impression and embodies the Ojalá Effect….
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Providing disposable or reusable slippers for guests to use inside the short-term rental, enhancing comfort and hygiene.
Strategies and efforts aimed at providing guests with a positive and memorable stay, from pre-arrival to post-departure.