Feedback and ratings provided by guests after their stay at a short-term rental property, influencing future booking decisions.
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The ongoing relationship and repeat business generated from satisfied guests who choose to book the same short-term rental property or host again.
The comprehensive process of handling guest interactions, from pre-booking inquiries to post-stay follow-ups.
A unique or quirky item in a rental property that can serve as a conversation piece or icebreaker for guests.
A suite of hospitality management tools often used by hotels and sometimes by larger short-term rental businesses to manage reservations, operations, and…