Elements on a listing or website that build trust and credibility with potential guests, such as verified reviews and security features.
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The ongoing interaction between hosts and guests before, during, and after a booking, including inquiries, booking confirmations, check-in instructions, and feedback.
Offering guests the flexibility to check in at any time of day or night, typically through self-check-in processes or keyless entry systems.
Electronic door locks that allow guests to access the property using their smartphones or other mobile devices, eliminating the need for physical…
Offering potential guests brief in-person or virtual tours of the property to showcase its features and answer questions in real-time.