Any interaction a guest has with your short-term rental business, from initial inquiry to post-stay review, representing an opportunity to enhance their experience.
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Feedback and ratings provided by guests after their stay in a short-term rental, influencing future bookings and the property’s reputation.
The process of connecting and activating essential utilities like electricity, gas, water, internet, and waste management for a short-term rental property.
Strategies and activities aimed at attracting travelers to a destination, including promoting short-term rental properties.
A website owned and operated by a host or property manager that allows guests to book directly, bypassing third-party platforms.