Any interaction a guest has with your short-term rental business, from initial inquiry to post-stay review, representing an opportunity to enhance their experience.
Tpe-Touchpoint
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Tpe-Touchpoint
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Amenities specifically geared towards families with children, such as high chairs, cribs, toys, safety gates, and childproofing measures.
Developing plans to mitigate the impact of unexpected events like power outages, internet disruptions, or natural disasters on guest stays.
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The process of reviewing and interpreting guest feedback gathered through questionnaires to identify areas for improvement and enhance the overall guest experience.