The ability to communicate with guests in their native language, either directly or through translation services, enhancing their experience and fostering positive interactions.
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A detailed list of all small appliances provided at the rental property, such as coffee makers, toasters, blenders, and hair dryers, for…
A comprehensive document provided to guests upon booking, containing essential information about the property, amenities, house rules, local recommendations, and contact details…
A style of interior design that mixes and matches furniture, textiles, and accessories from different periods and styles, creating a unique and…
A documented record of guest communications, property condition reports, and incident details used for resolving disputes, insurance claims, or legal issues.